Privacy Policy
Privacy Policy
This Privacy Policy describes how powerchews.co (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
If you have questions, need more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at hello@powerchews.co.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interactions with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. Any information about an identifiable individual is referred to as “Personal Information.” See below for more details on what Personal Information we collect and why:
Device Information
- Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: Shared with our processor, Shopify.
- Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information
- Purpose of collection: To provide products or services to you, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations. Additionally, we use this Order Information to screen our orders for potential risk or fraud and, when in line with your preferences, provide you with information or advertising relating to our products or services.
- Source of collection: Collected from you.
- Disclosure for a business purpose: Shared with our processor, Shopify.
- Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer Support Information
- Purpose of collection: To provide customer support.
- Source of collection: Collected from you.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at hello@powerchews.co to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
- We may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or otherwise protect our rights.
Behavioural Advertising
We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt out of Google Analytics here.
- We share information about your Site usage, purchases, and interactions with our ads on other websites with our advertising partners, using cookies or similar technologies with your consent where required.
For more information on targeted advertising, visit the Network Advertising Initiative’s educational page.
You can opt out of targeted advertising by using the following links:
Additionally, you can opt out of some services through the Digital Advertising Alliance’s opt-out portal at https://optout.aboutads.info/.
Using Personal Information
We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping, and fulfilling your orders, and keeping you updated on new products, services, and offers.
Retention
When you place an order through the Site, we retain your Personal Information for our records unless and until you ask us to delete it.
Automatic Decision-Making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) when it has a legal or significant effect on you.
We engage in limited automated decision-making with legal or significant effect through our processor, Shopify, to prevent fraud that does not impact your rights:
- Temporary blacklisting of IP addresses associated with repeated failed transactions (persists for a limited time).
- Temporary blacklisting of credit cards associated with blacklisted IP addresses (persists for a limited time).